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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each page. A pop-up menu will appear. It comprises in-depth information about all the actions that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of tutorial video clips explaining how to use our web hosting Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you searching for, explore our comprehensive FAQ section, which contains questions asked by real individuals and provides practical solutions. We periodically update our FAQ section with new Q&A's in an attempt to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can get in touch with our great team of customer support engineers available 24x7x365 and ready to assist you with any query. Each trouble ticket you send will be replied to in less than 1 hour (the average trouble ticket response time is about 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 296309

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com